Shipping policy

Last Updated: June 2026

Thank you for shopping with ZEDAX. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we process and deliver your purchases.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is confirmed, you will receive an email with your order details.

Shipping Time

We deliver across India.

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

Free Shipping on eligible orders as displayed on our website.
If applicable, shipping charges will be calculated and displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking details.

You can use the tracking information to monitor your shipment until it reaches you.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-shipment.

Incorrect Shipping Information

Please ensure that your shipping address, contact details, and PIN code are accurate before placing your order.

ZEDAX is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Shipments

If your package arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery.

Please include: