Terms of service

Last updated: April 4, 2026

Welcome to Zedax. These Terms of Service govern your access to and use of our website, services, and platform. By using Zedax, you agree to be bound by these terms and all applicable laws and regulations.

Zedax is an online marketplace that connects buyers with independent sellers across India. We act as an intermediary platform and do not manufacture, store, or directly sell the products listed on the website. All product listings, descriptions, pricing, and availability are provided by the respective sellers.

By using our platform, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and up-to-date information while creating an account and using our services.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Any unauthorized use must be reported to us immediately.

All payments made on Zedax must be completed through the approved payment methods available on the platform. Prices are listed in Indian Rupees (₹) unless otherwise specified. We reserve the right to modify pricing, product listings, or discontinue services at any time without prior notice.

Orders are confirmed only after successful payment. Zedax reserves the right to cancel orders due to reasons such as product unavailability, pricing errors, or suspected fraudulent activity. In such cases, a full refund will be processed where applicable.

Shipping and delivery are handled by third-party logistics providers or sellers. Delivery timelines may vary depending on location and product availability. Zedax is not responsible for delays caused by external factors beyond our control.

Returns, refunds, and cancellations are governed by our respective policies available on the platform. Users are advised to review these policies before making a purchase.

Sellers are solely responsible for the quality, authenticity, and accuracy of the products they list. Zedax does not guarantee the performance or quality of any product sold by third-party sellers but may assist in dispute resolution.

All content on Zedax, including logos, text, images, graphics, and design elements, is the intellectual property of Zedax and is protected under applicable laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

Zedax shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform, including but not limited to loss of data, revenue, or business opportunities.

We reserve the right to suspend or terminate user accounts that violate these Terms of Service or engage in fraudulent, abusive, or illegal activities.

Zedax may update or modify these Terms of Service at any time. Continued use of the platform after such changes constitutes acceptance of the revised terms.

These terms are governed by the laws of India, and any disputes arising shall be subject to the jurisdiction of the appropriate courts.

If you have any questions regarding these Terms of Service, you can contact us at info@zedax.in.